Customers' Expectations of Service Quality in the Thai ...

Customers' Expectations of Service Quality in the Thai ...

4.11 - 1251 ratings - Source



Service quality referred to the ability of an organization to meet or exceed customer expectations or a comparison to a customera#39;s evaluation of ... Satisfaction was an emotional state of mind reflecting the benefits (Cole aamp; Ilium, 2006) or outcome of an experience (Baker ... human beings based on physical and psychological health. Scope of the study This research investigated customersa#39; service qualityanbsp;...


Title:Customers' Expectations of Service Quality in the Thai ...
Author:
Publisher: -
ISBN-13:

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.


Click button below to register and download Ebook
Privacy Policy | Contact | DMCA